DCS Payroll

The DCS Payroll Portal

All our clients get access to the DCS payroll portal, which means that you and your employees can view your data at any time.

Get a Quote

Client payroll reports

Securely delivered via the online portal. You have access to your current and historic data.

Controlled access

Access can be controlled so that different team members can be given access to distinct types of reports if necessary.

Employee payslips

Employees can access their payslips and P60s at any time and get their P45 when they move on.

Why we developed the portal

It provides direct 24/7 access to payroll data which our clients and their employees enjoy.

On-demand access to your information has become important with the changes in working patterns which have flourished in recent years.

How to access the portal

Go to your portal login and use the login details that you were provided.

You can also download our Portal User Guide for step-by-step instructions:

Download Portal User Guide (PDF)

If you need support, contact us at: payinfo@dcspayroll.co.uk or call 0191 514 7009

Getting started with the portal

Follow the steps below to set up and use your DCS payroll portal.

The DCS Payroll Portal

You have been set up on the customer portal.

Once you have registered you will be able to access your payslips, P60s and other documentation.

Stage 1: Registration

Create your DCS Payroll Portal account

Step 1: Start your registration

Visit the DCS Payroll Portal and click Register.

  1. Enter your email address
  2. Click Register

Check your inbox for a confirmation message from DCS Payroll.

Registration

janedoe@example.com
Register

Step 2: Create your password

From the confirmation email:

  • Click the link to continue
  • Enter your Date of Birth (DDMMYYYY)
  • Create a secure password or passphrase:
    • 12–20 characters and at least 1 number
    • Include one of these special characters: ! @ # $ %
  • Confirm your password

Step 3: Now you're registered

You will receive a notification confirming that your registration is complete.

Stage 2: Turn On Extra Login Security (OTP)

OTP adds an extra layer of protection by sending a one-time code to your email every time you log in.

Step 1: Log in as normal

Sign in using your usual username and password.

Login

Username
••••••••
Sign In

Step 2: Go to "My Details"

From your dashboard or menu, click:

My Details

This opens your account overview.

Step 3: Scroll down to Security

Inside My Details, scroll down to:

Security

This is where your password and security settings live.

Step 4: Turn OTP on

  1. Tick the OTP (Two-Factor Authentication) box
  2. Scroll to the bottom
  3. Click Update

Important: The button says Update, not Submit.

Security Settings

✓
OTP (Two-Factor Authentication)
Update

Step 5: Log in again

Next time you log in:

  • Enter your username and password as normal
  • You'll then be asked for a security code

Step 6: Enter your email code

  • A one-time code is sent to your email
  • Type the code into the boxes on screen
  • You're securely logged in
4
7
2
9
1
6

From now on, every login works like this:

🔑 Password
→
📧 Email Code
→
✓ Access

Much safer. Much more secure.

Frequently Asked Questions

How do I get my login details?

Employers: We send these details when you first become a DCS client. Employees: the portal automatically sends you registration information when your first payslip is processed.

How do I access the portal?

Use the login details you were provided. You can reset your password there if you need to.

How do I reset my password?

Enter your email address at the portal login page and follow the instructions for password reset.

Can everyone see the same things?

No. Specifically appointed managers, typically those in finance roles, can see the employer details, reports with totals for each pay run, and the details of all employee payments. Every employee can see their own payroll information securely.

Can I add extra security to my account?

Yes. Employers and employees can choose to add One Time Password security (OTP) for additional protection when logging in to the portal.

Receiving secure email from DCS

DCS uses Egress to send sensitive documents securely. Use the guide below if you need help accessing a secure message.

About This Guide

For Recipients of Secure Emails from DCS Payroll Agency Ltd

This guide shows you how to open and share secure emails in the Egress web client.

What you need

You need to use Egress Web Software to view a secure message.

  • An Egress account (create a Free account during sign-in)
  • A modern browser (Chrome, Edge, Safari)
  • Allow pop-ups for Egress if your browser blocks them
How it works

You read secure messages on a protected web page instead of your normal inbox.

  • The link is unique to you
  • Open it to view the message and any attachments in Egress
Extras (optional)

Some organisations let you use Egress add-ins/plug-ins inside your email app.

  • Ask IT if add-ins are available and approved
  • Add-ins are optional — this guide uses the web route
Need help?

If you still have issues, use the Egress Help Centre or contact your IT support.

  • Troubleshooting section in this guide
  • Egress Help Centre: help.egress.com
  • Your usual IT support for local issues

Stage 1: How to Open a Secure Egress Email

Follow these steps to access your secure message

Step 1: You Receive an Email Like This

You'll get an email that looks like this:

  • Subject: You've received a secure email from DCS Payroll Agency Ltd.
  • Body: Contains a large blue "Open Secure Email" button.
  • Sender: Usually someone at DCS Payroll using Egress.

Step 2: Click "Open Secure Email"

Click the blue "Open Secure Email" button in the message.

⚠️ Do not forward or share the link with others — it's unique to you.

Step 3: Egress Secure Web Portal

You'll be redirected to the Egress Reader site in your browser:

reader.egress.com ↗

Stage 2: Sign In or Register

Create a free account or sign in to access your secure email

Step 4: Sign In or Register

If it's your first time

Click Register and follow the setup steps:

  • Use the same email address the message was sent to.
  • Create a secure password.
  • You may be asked to verify via a one-time code.
If you already have an Egress account

Just sign in with your existing credentials.

Step 5: Read Your Secure Email

Once logged in, you'll see the full email message, including any attachments.

  • You can download attachments directly
  • Reply securely via the Egress portal

Stage 3: How to Forward a Secure Email

Important instructions for sharing secure communications

Use one of these methods. Do not forward the original "Open secure email" link.

Recipients will need (or can create) an Egress account (Free).

Method A — Share the original secure message

Recommended (Most Secure)

Use this when a colleague needs to view the same secure message you received. First grant their email access in Egress, then forward the original secure-email notification.

Step 1 — Manage Access Settings

Go to switch.egress.com and sign in.

  • Left menu → Access Settings
  • Select My account
  • Enter the colleague's email address(es), separated with ;
  • Click Save

They must sign in or create a Free Egress account to view the message.

Step 2 — Forward the secure message

Return to your inbox and open the original "You've received a secure email" message.

  • Click Forward, add the newly approved recipient(s), and Send.
  • They can open the link because their address now has access in Access Settings.
Method B — Send a new message (unsecure)

Not Recommended (Unsecure)

Use this only when you cannot use Method A. This sends a normal email and is not protected by Egress.

What to do
  1. In the Egress secure reader, copy only the text you're allowed to share.
  2. Download the required attachments (rename clearly if needed).
  3. Open your standard email app (e.g. Outlook).
  4. Paste the copied text and attach the files.
  5. Add the recipient(s) and double-check their addresses.
  6. Set a clear subject: [UNSECURE] Forward: <original subject>
  7. Add a line: "Shared outside Egress at recipient's request. Not encrypted."
  8. Send.
⚠️ Important: not secure
  • This removes Egress protection. The email is not secure.
  • Do not include sensitive personal data unless you have approval.
  • DCS Payroll Agency takes no responsibility for data sent using this method.
✓ Before you send (quick checks)
  • Correct recipient(s) and addresses
  • All needed attachments clearly named
  • Used Method A to keep security
  • Method B only as a last resort

Troubleshooting Tips

Having issues? Try these solutions:

  • Make sure you're using the same email address the secure message was sent to
  • Check your spam/junk folder for the verification code
  • Allow pop-ups in your browser for Egress
  • Try a different browser (Chrome, Edge, Safari)
  • Clear your browser cache and cookies

Still need help? Visit help.egress.com or ask the sender to resend the secure message.

Get in touch with DCS today

Get a quote based on your company's exact needs.

Get a Free Quote Contact Us